Last night (April 20), many Lien Quan gamers reported the situation of “crashing the game”, not being able to log in to the game for a long time. This situation happened very suddenly and randomly, making a large number of players unhappy and booing endlessly. The reason why Lien Quan Mobile “occasionally” has trouble logging in is no longer a rare thing. However, this incident happened right at the time of the Glory Cup, making many accounts feel angry.
Lien Quan Mobile suddenly had a game crash problem on the evening of April 20.
If gamers don't know, the Glory Cup is one of the most awaited and loved events in Lien Quan Mobile. This is a limited activity, only open a maximum of 4 days/month and is extremely competitive. Each Glory Cup season will have 4 rounds, each round allows gamers to participate in up to 3 matches. The higher the achievement, the more valuable rewards the participant will receive at the end of the season
Therefore, the game suddenly having problems on the opening day of the Glory Cup has become a rare case. It is known that many players had to miss the Cup match time and lost the achievements they had been waiting to achieve for the past month. Garena then quickly and successfully fixed this problem at 10:00 p.m. the same day.
Even though the game error was fixed, Garena also accidentally “deprived” players of more than 2 hours of important Cup matches.
Therefore, many gamers feel extremely frustrated with Garena's game operation and management. Across large and small forums, it's easy to see a series of comments booing and criticizing NPH for being subjective and affecting the players' experience. Most people feel that Garena's business is too irresponsible, requiring distributors to have compensation measures worthy of their time and effort in waiting.
Garena quickly received backlash from the community.
It is unclear what the cause of this game crash is, but it is clear that Garena has disappointed many fans. Hopefully, this will be a valuable lesson for this publisher to learn from and improve game operations in the future.
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