Riot staff must directly apologize and ask to immediately handle the toxic case that a gamer encounters while playing the game.
The fact that gamers have toxic behavior when playing League of Legends is no longer a new thing, if not one of the serious diseases but makes many people depressed. Even Riot itself is implicitly implementing a policy of “living with the flood” when repeatedly announcing that it will strictly handle toxic cases in the game. After all, everyone knows: where is the return and the “victims” of these behaviors can only “swallow the sweet soap”.
Toxic behavior is no longer strange to the gaming community, especially with a hit game like League of Legends
But sometimes, when the stamina is too limited, gamers also find ways to solve it. As recently a gamer has encountered a toxic case. Notably, this person was subjected to extremely heavy words by the opponent, not only aimed at him but also threatening to the family of this gamer. Even among the offensive words that toxic people use, there are some words that have racist connotations.
Countless words full of disparaging, even threatening to the gamer’s family and even racist against him.
But according to this player, he sent a report ticket to Riot, and like many other cases that have been reported by many gamers before, the toxic account is still … “living with teeth” and not being handled by Riot. physical. Because he was so angry, this person took a picture of the entire chat and posted it on his personal Twitter page.
“Hey Riot, it’s sad that I submitted a report ticket and you still let this type of gamer exist”
And at this point, Riot has just “moved hands and feet”. Specifically, this NPH representative immediately commented below the gamer’s post above. Not only gave a direct apology, but the “father” of League of Legends also asked this player to send the necessary information to take immediate action in the toxic case.
Riot must immediately handle: “Such actions are completely unacceptable and we are very sorry for letting you encounter these cases. Please send the ticket number in the message and we will process it immediately.”
But perhaps, not every League of Legends player is lucky enough to have Riot directly apologize for the delay. And League of Legends has millions of players. Therefore, like it or not, when Riot has not really completely solved the problem, gamers will have to continue to “live with the flood” when facing toxic cases only.
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