Over the past few years, the video card market has always been in short supply. Therefore, it is difficult for customers to find video cards with prices close to the listed price of the company.
Recently, a story emerged that a lot of video cards stolen in the US were sold in Vietnam. On a large Facebook group, a user posted an article saying that he bought a stolen video card from an NCPC dealer.
This user shared that he decided to buy the EVGA RTX 3080 Ti video card from NCPC because it has a better price than the market despite only 1 month warranty. After checking the warranty with the serial number on the EVGA website, the user received a warning that the card he had just purchased was part of a stolen shipment. This leads to the risk of being confiscated if the card is sent to a foreign country for warranty.
NCPC said it will notify customers who purchased the stolen video card to inform about the status of the shipment. After that, if the customer has a need, NCPC will receive the video card back, refund 100% of the money to the customer and compensate for any additional costs, even if the video card has been used.
As for why they sell stolen goods, NCPC said they are just victims. In fact, the sales staff of NCPC imported this video card shipment from a partner (HM) with the condition description as 100% new and only 1 month warranty. NCPC has also informed customers about the condition of the goods as 100% new, only 1 month warranty and consent from the customer.
Due to the shortage of video cards, NCPC staff was in a hurry to import the goods, without carefully checking the series of the shipment on the EVGA homepage. After discovering the problem, NCPC informed the partner company and the partner asked NCPC to recover the video card number for them.
NCPC further shared that this is just an unintended incident, so we hope customers understand and cooperate to solve the problem together.
This is not the first time that a shipment of video cards stolen in the US has been sold abroad. In early April 2021, many NVIDIA CMP HX cards were seized because they were smuggled into Hong Kong as contraband.